How to get free shipping?
We are very happy to tell our customers that any order over AU$49 will get free shipping.
How long will take for us process your order and how long it take for your items to arrive?
We now provide customers standard shipping, We will process the order and despatch your items in 2 days, and will takes 7-15 business days for the delivery.
Yes! If you are in a remote area the delivery cannot reach. we would be happy you contacted us first to confirm. Please note that we are not responsible for any local taxes or customs fees that might be imposed by your country.
How can I track my order?
You can track the order online with your register e-mail at https://www.jewelrydemand.com/trackorder/
What should I do if my order tracking information is not updated?
This means that the tracking information hasn’t been updated in the online tracking system in time, though the actual order status may have already been updated. Please try again 1 or 2 days later to see if the information has been updated. If there is no movement within a week, please feel free to contact us via: email@example.com